Privacy Policy

Effective Date: March 31, 2026

LV Mental Health Counseling LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us.

1. Information We Collect

We may collect information in the following ways:

a. Information You Provide:

  • When you submit a contact form, email us, or request services, we may collect your name, email address, phone number, and any other information you choose to provide.

b. Automatically Collected Information:

  • When you visit our website, we may collect non-identifying data such as browser type, IP address, device type, and pages visited. This information is used to improve website performance and user experience.

c. Cookies and Tracking:

  • Our website may use cookies and other tracking technologies to monitor website traffic and functionality. You can adjust your browser settings to block cookies, though this may affect website functionality.

2. How We Use Your Information

Information collected may be used for the following purposes:

  • To respond to inquiries or requests for services

  • To provide information about our practice, services, or events

  • To improve website functionality and user experience

  • To comply with legal and ethical obligations

3. Confidentiality and HIPAA

  • Communications through this website, including email and contact forms, do not create a therapist-client relationship.

  • Any information you provide electronically is treated as confidential to the extent permitted by law.

  • If you become a client, all personal health information is protected under HIPAA regulations and Massachusetts confidentiality laws.

4. Third-Party Services

  • Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

  • We may use third-party tools (e.g., Google Analytics, website hosting) that collect non-identifying information about visitors to help improve site performance.

5. Security

We use reasonable administrative, technical, and physical measures to protect information collected through our website. However, no method of transmission or storage over the internet is completely secure.

6. Sharing Information

We do not sell, trade, or rent your personal information to third parties. We may disclose information when required by law or in situations where disclosure is necessary to prevent harm, comply with legal obligations, or protect rights.

7. Children

This website is not directed to children under 13. We do not knowingly collect personal information from children.

8. Your Choices

  • You may choose not to provide certain information, but this may limit your ability to communicate with us or access services.

  • You may unsubscribe from newsletters or marketing emails at any time.

9. Updates to This Policy

We may update this Privacy Policy periodically. The most current version will always be posted on this website. This was last updated on March 31, 2026.

10. Contact

If you have questions about this Privacy Policy or our practices, please contact:

Lacey Vogel Counseling, LLC
lacey@lvmhcounseling.com